Yes

We strongly encourage you to see a magnet from MAGNETQUEEN and
compare the quality to other magnet samples. This way you will be able
to make an educated purchase.

Our samples are FREE!!!

Your FREE Wedding Sample Pack is shipped in 2 business days. The
sample pack consists of a Photo Magnet (of your choice), White-Linen
Envelope and a Clear Magnet Protective Sleeve.

Yes

The guarantee is on the quality or workmanship of our magnet.
Your design, if warranted, is approved, by you, prior to printing.

100% MONEY BACK GUARANTEE, minus any appropriate fees.

Yes

There are specific requirements when submitting your custom design.

We will need a .06 bleed and no text close to the edge.

We will print 1 magnet prior to printing the entire order. If there is a problem
we will notify you prior to printing, so you may make the modifications. You
may also e-mail or call.

If you do not see a style that meets your specific requirements we can, in
most cases, design a unique magnet for you. Additional fees will apply.

Our Save the Date and Photo Magnet Image Gallery will give you access
to a vast selection of photos and images in which to create your memorable
keepsake.

Call us, 800.248.5605, or e-mail with any questions.

Most of the designs offered by MAGNETQUEEN do not have additional fees.

When there is an additional charge it will be stated in the description on the
order page.

When mutiple designs are requested an additional fee will be charged. Prior to
proofing you will be advised.

If you have specific questions with a design we can be reached by e-mail
or by phone.

Do you charge a Photo fee?

No.

We do not charge a fee when a photo is added to your magnet if the design
you choose is a photo style.

If you alter the number of photos or would like to add a photo to a non photo
style there will be a fee.

There will be a scan fee when you mail in a photo and a fee will be assessed
wheneverthere is acustomization to a photo.









































Do you offer envelopes?

Yes

Envelopes are available for a fee. However, we occasionally run promotions
that offer "FREE ENVELOPES."

Our FREE Clear Sleeve is a translucent envelope that protects the magnet
through the mailing process. It will also give your Wedding Package a more
finished presentation. The Clear Sleeve can not be used for mailing.

Yes

Orders may be changed or cancelled. However, there are charges
associated with a change or cancellation.

Cancellation Fee Schedule-
25+ magnets $35.00
25 - magnets $15.00
Material - $????, is dependant on the material used for your project.
Design fee - $????, dependant on the change. If started, Full design fee.
Rebilling fee -$15.00, when the size of an order is decreased.

We can be reached by e-mail or by phone.

MAGNETQUEEN operates 24/7. If you receive a voice mail when calling, your
call will generally be returned within a few hours.